Notice
Our mission is to serve people with compassion, dignity, and respect. That commitment means ensuring that every individual has equal access to our services and portal, without discrimination, in accordance with applicable requirements. Our goal is to create an environment where everyone feels supported, and able to access the resources they need.
Assistance
If you need help accessing information, using our portal, or communicating with MERP, we're here to help. We'll work with you to provide reasonable support and make your experience as accessible as possible.
Need additional assistance?
If you have questions about your case, need help using the portal, or can't find the information you're looking for, MERP is here to help. Our Contact Us page includes phone numbers, office hours, and options for requesting assistance or accommodations.
Before contacting us, you may find the answer in our Frequently Asked Questions or by checking your case status and secure messages in the portal.
